SaaS & Technology

Answer customers faster, onboard them cleanly and add engineering capacity without slowing your roadmap.

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Challenges we solve

  • The same support questions every day

    Agents search several sources to answer repeat questions, and new hires take weeks to get up to speed.

  • A messy CRM

    Leads, trials and customers are tracked inconsistently, so sales and success work from different numbers.

  • Roadmap bigger than the team

    Product work waits because there are not enough engineers who know your stack.

How we help

  • AI Agents & Automation

    AI agents, RAG knowledge assistants, internal copilots and document automation that work inside the tools your team already uses.

  • HubSpot Solutions

    HubSpot onboarding, CRM setup, marketing and sales automation, Breeze AI and integrations with your ERP and website.

  • Dedicated AI Teams

    Senior engineers who use AI tools every day, working as part of your team, while Strats360 handles hiring, quality and continuity.

  • AI Discovery & Strategy

    A discovery call, an AI-assisted gap analysis and a working prototype, so you know where AI pays off before you commit budget.

Our work in saas & technology

  • Case study · UK

    AI knowledge assistant for a SaaS support team

    An assistant inside the helpdesk that drafts answers from product docs, past tickets and release notes, with sources, so support agents reply faster and more consistently.

  • AI Agents & Automation · UK

    Knowledge assistant for customer support

    First-response time down ~25%

  • HubSpot Solutions · US

    HubSpot onboarding for a B2B SaaS

    Lead response time from days to hours

  • Dedicated AI Teams · Europe

    Embedded Odoo developers for a partner

    Long-term engagement

Working in saas & technology?

Start with a 30-minute discovery call. We'll tell you honestly what we would do.